Shipping and Returns

Shipping available to select countries, including Canada, Mexico, France, UK, Germany and Australia. Free return shipping only within the Continental US.
Items sold and shipped from the United States.
Customers responsible for international shipping charges, local taxes, duties, tariffs, and similar charges.

Returned items must be in their original condition with tags attached.
Please contact customercare@petergrimm.com to request a return label and a free return label will be emailed to you for a seamless return process.
Please return items in their original boxes with the attached return label.
Damaged items due to manufacturer defects may qualify for credit or replacement.
Customers are responsible for damage resulting from mistreatment.
Credit will be issued within 3-5 business days upon receipt for eligible retail returns.
Orders are eligible for return within thirty (30) calendar days of original order placement. Please contact Customer Service with any questions.

Notify within seven (7) calendar days of delivery for shortages, damages, or substitutions.
Wholesale returns accepted for manufacturer defects or shipping errors.
Returns shipped at the customer’s expense, with authorization number visible on each box.
15% restocking fee for returns not associated with defects or shipping errors.
Credit issued upon receipt and inspection within 14 calendar days.
Items must be in saleable condition with original tags attached.
Contact customercare@petergrimm.com for an RA #, providing order details and reason for return.
Refused, unclaimed, undeliverable orders, or customer-error returns subject to a 15% restocking fee and freight charges.
Allow 1-2 business days for a response.

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